State Farm® Insurance Agent Colin Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley Francis
October 16, 2024
5
out of
5
rating by Ashley Francis
"I have used this State Farm agent's office for as long as I can remember, and they are always on top of whatever I need. Julie is incredibly helpful and detail oriented. She makes insurance feel easy!"
Steven Smith
October 1, 2024
5
out of
5
rating by Steven Smith
"Madison Smith is the go to girl for Life insurance, she is the best at estate creation for loved ones and retirement supplement planning utilizing life insurance. She'll work at any hour you need to get everything set up and completed in a timely manner. Can't thank her enough for working with my busy schedule."
We responded:
"Steven, thank you for your wonderful feedback! I'm glad to hear that Madison was able to assist you with your life insurance needs and estate planning. It's great that she could accommodate your busy schedule and ensure everything was set up promptly. We appreciate your trust in our team and are always here to help with any future needs. - Colin Owens - State Farm Insurance Agent, Newport News, VA"
Britt Smith
July 24, 2024
5
out of
5
rating by Britt Smith
"Aley is a great new addition to the already amazing team there is Colin’s office. She has been in the insurance industry for years and has excellent customer service skills. I will definitely be referring all friends and family!! 10/10 recommend!!"
We responded:
"Hey Britt! Thanks a ton for the awesome review! We're so glad to have Aley on our team and it's fantastic to hear she's making such a positive impact. Your referrals mean the world to us! If you or your friends and family ever need anything, we're here to help! - Colin Owens - State Farm Insurance Agent, Newport News, VA"
Robert Guadagno
May 29, 2024
5
out of
5
rating by Robert Guadagno
"They show they care. Best State Farm I’ve ever experienced!"
We responded:
"Robert, we're pleased to hear that you found our team caring! Providing top-notch service is our priority, and we're grateful for your positive feedback. We're here for all your insurance needs whenever you need us! - Colin Owens - State Farm Insurance Agent, Newport News, VA"
Adam Bowman
December 7, 2023
5
out of
5
rating by Adam Bowman
"I know close to nothing about insurance, Caity is incredibly patient, thoughtful, thorough, and knowledgeable about any question I may have. It’s a great feeling knowing I’m going to get extraordinary service whenever I reach out and knowing Caity is going to be on the other end of the call gives me peace of mind that I’m receiving the best possible service."
We responded:
"Adam, thank you so much for sharing your wonderful experience with Caity and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Jammin' Locs
September 27, 2023
5
out of
5
rating by Jammin' Locs
"Jeremiah was very pleasant, courteous, and professional. He understood our needs, made us comfortable, clarified all questions immediately, and provided a high level of customer service!"
We responded:
"Thank you for your positive feedback and for acknowledging the exceptional assistance provided by Jeremiah. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Maureen Tamares-Meditz
September 12, 2023
5
out of
5
rating by Maureen Tamares-Meditz
"Jeremiah is so knowledgeable, helpful, patient & friendly. He was able to process my insurance and got a good rate. My sister even switched to State Farm after talking with him. Thank you Jeremiah! Keep it up."
We responded:
"Thank you, Maureen, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jeremiah, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
James Curtis
September 12, 2023
5
out of
5
rating by James Curtis
"Fast and Fair"
We responded:
"Thank you for the five-stars, James! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Natasha B Young
August 22, 2023
5
out of
5
rating by Natasha B Young
"Love their customer service"
We responded:
"Natasha, thank you for the five stars! It was a joy working with you."
Michelle Deloatch
August 7, 2023
5
out of
5
rating by Michelle Deloatch
"Colin and his team were just amazing I was looking to make a switch and Ms. Dannyell was just outstanding answered all my questions did not rush the process made me feel like family!! Thank you guys so much"
We responded:
"Michelle, we’re so glad to hear how Danny was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Shyla Fuher
July 5, 2023
5
out of
5
rating by Shyla Fuher
"I had excellent service while switch my car insurance over. The agent Jeremiah was a big help & did his best to get the best coverage that works for me."
We responded:
"Shyla, thank you for taking the time out of your day to leave us a review! We love hearing about how Jeremiah provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Amy Wallace
June 22, 2023
5
out of
5
rating by Amy Wallace
"I have always had State Farm insurance. I moved to the area last year and the office of Colin Owens is always so friendly, helpful, and communicate so well!"
We responded:
"Amy, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
Jeffrey Borczynski
June 16, 2023
5
out of
5
rating by Jeffrey Borczynski
"Caity and Jeremiah provided great customer service getting my policy updated at a great price. I have been with Colin Owens for over 12 years and continue to be impressed and satisfied with their level of service!"
We responded:
"Thank you for the wonderful review, Jeffrey! Caity and Jeremiah are a fantastic asset to our team, and we’re happy to hear they were able to help you with your insurance needs."
Ashley Randolph
June 9, 2023
5
out of
5
rating by Ashley Randolph
"I really appreciated working with Jeremiah to transfer my renters insurance. What I thought would be stressful to figure out was super painless. Jeremiah was very knowledgeable and knew exactly what I needed to be done. He was easy to talk to and went above and beyond to get me squared away. He gave me options to get me what I needed, and told me he’d have me fully updated by Monday, only to call 10 minutes later saying he could finish right then! I’ve never had a problem with any of the staff and Colin Owens, and even though I don’t live in the area anymore I prefer to do my business with them. They make me feel comfortable and like they have my best interest at heart."
We responded:
"Thank you, Ashley, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Jeremiah, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Gailine Richardson
May 9, 2023
5
out of
5
rating by Gailine Richardson
"Talking with Jeremiah just over the for first time, he made me feel comfortable had good customer service very polite too"
We responded:
"Gailine, thank you for the five-stars for Jeremiah! We appreciate you putting your trust in our office to help protect what matters most."
Gavin Held
April 26, 2023
5
out of
5
rating by Gavin Held
"Jeremiah is excellent and easy to work with. Never have a problem when working with him."
We responded:
"Gavin, thank you for sharing your experience with Jeremiah! We greatly appreciate your business!"
Sherry Baker
April 25, 2023
5
out of
5
rating by Sherry Baker
"Excellent service. On top of the game"
We responded:
"Sherry, thank you! We appreciate your trust in us to take care of your insurance policies."
Jamie Sanko
April 24, 2023
5
out of
5
rating by Jamie Sanko
"The agent was able to take care of a policy I needed in a short time frame. One phone call and less than 10 minutes in the office and I was all set. State Farm has been my insurer for over 30 years and service is the main reason that I will be a lifelong customer."
We responded:
"Jamie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Samedra Kandeh
April 24, 2023
5
out of
5
rating by Samedra Kandeh
"I had a great experience speaking with Danny, service was great!!!"
We responded:
"Samedra, thank you for the shoutout for Danny! We greatly appreciate your business!"
Katelyn Cope
April 21, 2023
5
out of
5
rating by Katelyn Cope
"Can’t say anything but amazing service when dealing with Danny! She was very helpful and responsive when my husband and I had questions regarding our insurance policy!"
We responded:
"Katelyn, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Danny cares a lot about our customers."
Ernie M. Nucup
April 18, 2023
5
out of
5
rating by Ernie M. Nucup
"The Colin Owens State Farm Insurance have been taking care of my flood insurance, continuously, since 1977. Through the years their customer service have been professionally satifying."
We responded:
"Thank you for the five-stars, Ernie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
brandon mueller
April 14, 2023
5
out of
5
rating by brandon mueller
"Jeremiah was a great help. Very knowledgeable & responsive."
We responded:
"Hi Brandon! Thank you for the amazing review. Jeremiah is a great asset to our agency and we are so glad to hear that he provided wonderful service."
kenneth tharpe
April 12, 2023
5
out of
5
rating by kenneth tharpe
"JERIMIAH is always there to help with great service!"
We responded:
"Kenneth, thank you for taking the time out of your day to leave us a review! We love hearing about how Jeremiah provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
James Burr
February 27, 2023
5
out of
5
rating by James Burr
"I was referred to this specific branch by a family friend and they have been awesome! I had the pleasure of working with Jeremiah and he has quickly answered all my questions and concerns. Great customer service!!"
We responded:
"Thank you, James, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jeremiah, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Arica Smith
January 30, 2023
5
out of
5
rating by Arica Smith
"They have always been a call away with fast service"
We responded:
"Arica, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Newport News."