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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna M. Turley

August 31, 2026

5  out of  5
rating by Donna M. Turley
"Kindness and being professional are a start and Julie’s is that and so much more. She made me feel seen and safe and I trust her explicitly."
We responded:
"Thank you, Donna, for your wonderful review! I'm so happy to hear that Julie made you feel seen and safe. We truly value your trust and are grateful to have you with us. Feel free to reach out if you need anything else!"
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Tyler Kelley

August 27, 2026

5  out of  5
rating by Tyler Kelley
"Mike was amazing and helped me get increased coverages while saving me hundreds of dollars."
We responded:
"Tyler, thank you for taking the time to leave us a review! I'm happy to hear that you were able to increase your coverages and save money. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
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Emeli Delgado-Perez

August 25, 2026

5  out of  5
rating by Emeli Delgado-Perez
"Thank you so much Ms Scott for all your help and information this morning!! Not only did you add a vehicle to my account but you took the time to check and see if you can cover my homeowner insurance as well. Have a wonderful day"
We responded:
"Thank you, Emeli! I'm glad Julie was able to assist you with adding a vehicle and exploring options for your homeowner insurance. We appreciate your kind words and support. Have a wonderful day! Feel free to reach out if you need anything else!"
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Jason Lyons

August 25, 2026

5  out of  5
rating by Jason Lyons
"I recently was shopping for better priced insurance that offered real service and called Colin Owen’s office after a family friend shared their experience. I spoke to Ms. Alligood and saved 1800 dollars with better coverage. They made adjustments to get insurance that matched my specific needs.. this is not big box insurance it’s family insurance feel with big company backing."
We responded:
"Thank you, Jason! I'm happy to hear that Caity was able to help you find the right coverage while saving you money. We strive to offer that personal touch with the reliability of a big company. We're glad you felt that family atmosphere. Let us know if we can help with anything else!"
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kat walk

July 29, 2026

5  out of  5
rating by kat walk
"Cody is the best! He is very helpful answering our questions. He is available to us anytime we have had a question!! Highly recommend!"
We responded:
"Thank you, Kat! I'm glad to hear that Cody has been so helpful and available whenever you have questions. We appreciate your recommendation and are here to assist you anytime. Let us know if we can help with anything else!"
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Alex Kranov

June 29, 2026

5  out of  5
rating by Alex Kranov
"I had just moved into the area and needed to get things started. Madison was amazing helping me with everything. She was kind and quick with her work."
We responded:
"Thank you, Alex! I'm happy to hear that Madison was able to assist you so effectively with your move and insurance needs. We aim to make transitions as smooth as possible for our customers. Feel free to reach out if you need anything else!"
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Chloe Ellis

June 3, 2026

5  out of  5
rating by Chloe Ellis
"I want to relay my appreciation for Caity Alligood and all the assistance she has provided during our very complicated house closing over the last few months. Not only has she been an absolute pleasure to deal with, but her responsiveness has been recognized by both my husband and I, our realtor, and our lending team. She has been quick to adapt to the ongoing complications we’ve experienced and she has consistently followed up with me throughout the entire process.

From homeowners insurance, to auto policy adjustments, to renters insurance, Caity has made every process extremely simple.

I’ve been a State Farm customer in 3 different states since 2012 and this is by far the best office I’ve worked with."
We responded:
"Chloe, thank you for taking the time to leave us such a thoughtful review! I'm really happy to hear that Caity has been such a great help during your house closing and with your insurance needs. It's wonderful to know that her responsiveness and dedication have made a positive impact on you and your team. We’re grateful to have you as part of our State Farm family across different states. Let us know if we can help with anything else!"
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Jen Kiersch

March 27, 2026

5  out of  5
rating by Jen Kiersch
"Catherine Alligood was extremely helpful with getting my husband and I’s insurance cheaper. She was very knowledgeable and thorough explaining all the details of the policy."
We responded:
"Thank you, Jen! I'm happy to hear that Catherine was able to assist you and your husband with your insurance needs. Her dedication to providing clear and detailed explanations is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Susan Bryan

March 17, 2026

5  out of  5
rating by Susan Bryan
"I walked in with no appointment and someone helped me right away. They were so nice and helpful and, even better, they saved me about $200 a month for my home and auto insurance. It was a huge savings. And they have an office so you can talk to someone face to face. That’s important to me. They took care of everything, it was a quick and easy process. I highly recommend!"
We responded:
"Thank you, Susan! I'm glad to hear you had such a positive experience with our office. It's wonderful that we could help you save on your insurance while providing the personal touch of in-person service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Rebecca Pinto

March 17, 2026

5  out of  5
rating by Rebecca Pinto
"Amazing customer service.Great communication Julie is always looking for the best fitting policy for our family and home!"
We responded:
"Thank you, Rebecca! I'm happy to hear that you had an amazing experience with our customer service. Julie's dedication to finding the best policies for your family and home is truly appreciated. If you need anything else, feel free to reach out!"
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Sahba Abolfazli

March 2, 2026

5  out of  5
rating by Sahba Abolfazli
"Smooth and great assistance in getting the best car insurance thus far!"
We responded:
"Thank you, Sahba! I'm happy to know you found the process smooth and received great assistance with your insurance. Our office is dedicated to providing the best service possible. Let us know if there's anything else we can do for you!"
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Ariey ?

February 23, 2026

5  out of  5
rating by Ariey ?
"I had a good experience getting car insurance! I was helped by Catherine Alligood and she helped me through out the whole process and I was comfortable with her and her helping and she was able to help me get my insurance for a good price. Would definitely recommend everyone to go through Colin Owen’s insurance agcy!"
We responded:
"Thank you, Ariey, for sharing your experience! I'm happy to hear that Catherine made the process comfortable and helped you find a great rate. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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RDA

January 8, 2026

1  out of  5
rating by RDA
"State Farm customer for 20+ years across multiple states and agents. My car was parked and unoccupied and got totaled by a drunk driver. I happened to have electronics in it. Despite my car being destroyed, Colin wanted physical evidence that my electronics had been destroyed as well. (Keep in mind, we're talking about things like PCs which can be destroyed by simply dropping them.) He demanded that I pay to have them taken to a "pro" (who, ironically, had less education and experience than I do) OR bring them physically to his office for "examination". Since I'd chucked everything except my PC (in a vain attempt to get data off the HDD), I had no electronics to bring by. Now, the key electronics had already been photographed on-site by police due to being hurled from my car and laying in the parking lot, but that wasn't good enough--after all, it could be someone else's PC in the parking lot, I suppose. Yes, Colin fought so hard on behalf of State Farm that I hope they gave him a medal.

P.S.--His staff are the primary reason he has such a high rating online. They create fake accounts and then make fake reviews (at least that's what the staff said off the record when I asked why his ratings are so high.)"
We responded:
"Thank you for taking the time to share this feedback with us! We take concerns like this seriously, and we want to note that we’re currently unable to locate any records that align with the situation described. It’s possible there may be missing or mismatched details, and we certainly don’t want that to stand in the way of understanding what occurred. We regret the frustration reflected here and would welcome the opportunity to connect directly so we can clarify the details and ensure the feedback is directed appropriately. Please reach out to us at your convenience so we can talk through this together."
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P Ehlhardt

November 16, 2025

5  out of  5
rating by P Ehlhardt
"Julie Scott with State Farm was very helpful. She went the extra mile to give me a reminder call to see if she could be of any service to me. I would recommend Julie Scott for any needs with State Farm."
We responded:
"Thank you, P Ehlhardt, for sharing your experience! I'm happy to hear that Julie went above and beyond to assist you. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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Myra Carl

October 4, 2025

5  out of  5
rating by Myra Carl
"Excellent service and very personable. Julie was able to get me more insurance than I had at a much lower price. Also she explained things about my insurance that I didn’t know and was able to recommend some other types of insurance I was interested in getting."
We responded:
"Thank you, Myra! I'm happy to hear that you had such a positive experience with Julie. It's great to know she was able to assist you with your insurance needs and provide valuable insights. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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laci Burroughs

September 26, 2025

5  out of  5
rating by laci Burroughs
"Great service,
Caity is a wonderful person to work Wilmoth very helpful and does anything she can for her clients. I will definitely be sending more her way!!!"
We responded:
"Thank you, Laci! I'm happy to hear that Caity provided such helpful service. We appreciate your support and look forward to assisting you and anyone you send our way. Let us know if there's anything else we can do for you!"
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Meredith Phillips

September 17, 2025

5  out of  5
rating by Meredith Phillips
"I’ve been with Colin Owen’s for years. No matter how small the problem, Colin and Co. get the job done right the first time and promptly. Customer service can’t be beat."
We responded:
"Meredith, thank you for your wonderful feedback! I'm happy to know that our team has consistently met your expectations over the years. Your satisfaction with our customer service means a lot to us. Let us know if there's anything else we can assist you with!"
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Jolie Wiggins

September 11, 2025

5  out of  5
rating by Jolie Wiggins
"State Farm helped me get insurance on my new car and it was super easy and painless. Julie was so helpful and explained everything. I highly recommend!"
We responded:
"Thank you, Jolie! I'm happy to hear that getting insurance was a smooth experience. Our team is always here to make the process as easy as possible. Let us know if there's anything else we can assist you with!"
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Marc and Donna

August 4, 2025

5  out of  5
rating by Marc and Donna
"Julie assisted me on the phone with several insurance related issues. She was extremely knowledgeable, friendly, and patient. I initially called this office regarding a recent auto accident. Julie also helped me with personal articles policy questions. She put my mind at ease, and I feel much better after speaking with her. :-D"
We responded:
"Thank you, Marc and Donna! I'm so happy to hear that Julie was able to assist you with your insurance concerns and provide the support you needed. It's great to know she helped ease your worries after the auto accident and with your policy questions. If there's anything else we can do for you, feel free to reach out!"
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Jennifer

July 28, 2025

5  out of  5
rating by Jennifer
"I’m an insurance agent based in another state, and from time to time I call different agencies across the country to get a feel for how other offices operate—how they answer phones and emails, how knowledgeable and courteous their staff are, and how well they handle unexpected or challenging questions. I've been in the insurance business for over 30 years, although I'm not with State Farm, and I have to say: in all that time, I have never had a better experience than the one I had speaking with Nancy Martin.
I actually called this office a while back, and I made a note to leave this review because Nancy impressed me that much. She was hands-down the most professional, knowledgeable, and polite person I’ve ever encountered in any insurance office. I even tried to trip her up with tough questions and gave her a little bit of attitude to see how she’d respond. Not only did she not stumble once—she stayed so pleasant and composed that I couldn’t even keep up the act!
I let my own team listen to the call because I felt it was a masterclass in how to handle client interactions. If Nancy were in my agency, I’d do whatever it took to keep her. I’ve already told several agent friends in the area about her, and I truly hope the agent she works with realizes what a gem they have.
Nancy is the kind of person who should be running an office, and frankly, I think she’d make an incredible agent if she ever decided to take that path. Whatever it takes, hold onto her—she’s one in a million.
Kudos to this entire office. If everyone there is anything like Nancy, you’ve got something truly special."
We responded:
"Thank you so much for your wonderful feedback, Jennifer! I am absolutely overjoyed to hear about your exceptional experience with Nancy. She truly is a remarkable and invaluable part of our team, and your kind words will mean a great deal to her. We always strive to provide the best service possible, and it’s fantastic to know that Nancy exemplified that commitment during your call. If there is anything else we can assist you with or any further questions you may have, please feel free to reach out to us anytime! We are here to help and ensure your experience remains positive."
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Nicole Watford

June 2, 2025

5  out of  5
rating by Nicole Watford
"Great experience"
We responded:
"Thank you, Nicole! I'm happy to hear you had a great experience with us. We’re committed to providing excellent service, and your feedback means a lot. Let us know if there's anything else we can assist you with!"
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Ellen3

May 8, 2025

5  out of  5
rating by Ellen3
"I have been a client for over 5 years and today Julie helped me with a life insurance policy which I really need for my family. The Team is really friendly, professionals, and will keep their clients knowledgeable on the products they may need."
We responded:
"Ellen, thank you so much for the review! Julie is amazing and we are thankful to have her. We look forward to working for you for many years to come!! -Colin"
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Crazy Times

April 17, 2025

5  out of  5
rating by Crazy Times
"I have been with them for YEEEEARS!! I have several diff things in my policy. Opened another policy. My son has his policy. My brother in law. Never ever have an issue. When I call they immediately know who I am. And which policy I’m talking about. The staff is EXCEPTIONAL!! Will never change from this office nor from State Farm."
We responded:
"Hey, Crazy Times! We're honored that you have chosen our agency for so many years and have trusted us with not only your policies, but also those of your family. It’s rewarding to know that our team has been able to provide you with the kind of service where you feel recognized and taken care of every time you call. We understand how important it is to have things handled quickly and by people who know your situation.
Your continued loyalty and support mean the world to us!"
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sergio hernandez

April 1, 2025

5  out of  5
rating by sergio hernandez
"The insurance office that made my life easier, Julie always answers me very quickly and is always willing to help me.
Jose"
We responded:
"Thank you, Sergio, for sharing your experience! I'm happy to know that Julie has been prompt and helpful in assisting you. We appreciate your feedback and are here for any future needs or questions you may have."
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Keith Ruffin

March 18, 2025

5  out of  5
rating by Keith Ruffin
"I had the pleasure of being assisted by Aley. She was very knowledgeable and helped guide me through the process of obtaining life insurance for my son, as well as a new renter's insurance policy for myself. The savings from my renter's policy have been very helpful and there's a chance I may be adding other policies in the future."
We responded:
"Thank you, Keith, for sharing your experience! I'm happy to hear that Aley was able to assist you with obtaining insurance for your son and a policy for yourself. It's great to know that the savings have been beneficial. If you ever decide to explore additional policies or have any questions, feel free to reach out. We're here to help!"